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Do your users need training in how to use the application?

This question is important because if your end users (students, colleagues, members of the public) do not know how to use your material they are unlikely to do so. If you anticipate this problem you may be able to provide training or at least some supporting information.

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For which of the following would end users need to acquire specialist technical skills before they could use it?

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g)
a) chat room - No not really - most chat rooms are very intuitive - the main skill you need is to be able to type reasonably quicklya) Chat room - No not really - most chat rooms are very intuitive - the main skill you need is to be able to type reasonably quicklyb) Wiki - Yes to some extent - the main issue is for users to understand what a wiki is for. Otherwise it's mainly just like word processing - however there are one or two specific things you need to know, such as how to create a new page. b) Wiki - Yes to some extent - the main issue is for users to understand what a wiki is for. Otherwise it's mainly just like word processing - however there are one or two specific things you need to know, such as how to create a new page. c) multimedia presentation - No - the presentation will appear in your browser and you have some links you can click on to navigate through the presentation but these should be self-explanatory. c) multimedia presentation - No - the presentation will appear in your browser and you have some links you can click on to navigate through the presentation but these should be self-explanatory. d) file sharing/upload - Yes to some extent - although in most systems it's no more complicated than attaching a file to an email message.d) file sharing/upload - Yes to some extent - although in most systems it's no more complicated than attaching a file to an email message.e) blog - No not really - blogs are very simple and intuitive to usee) blog - No not really - blogs are very simple and intuitive to usef) streaming media - No not really - the video/audio should just appear automaticallyf) streaming media - No not really - the video/audio should just appear automaticallyg) Online tutorial - No - it certainly shouldn't as long as your users are familiar with typical Windows interactions such as pull down menus - if you include more complex interaction such as drag and drop they may have to be shown what is expected but this is not at all complex. g) Online tutorial - No - it certainly shouldn't as long as your users are familiar with typical Windows interactions such as pull down menus - if you include more complex interaction such as drag and drop they may have to be shown what is expected but this is not at all complex.
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